If you don’t find an answer to your question(s) below, feel free to whatsapp us at 8178152173 or send us an email at sandeepbansal174@gmail.com

1) What is Personalization?
ICG is one of the distinct online portals offering you a fabulous range of gift items for all social and corporate events. Personalization equips you to add a touch of your style to our gift items that you want to purchase.
For example, if you are purchasing a Personalized 3D Wood Collage Photo Frame ,send your matter to be printed & photos by mail to us,after paying for the product. Personalization helps you to add your personal touch to our gift items.

2) How to order?
If you are willing to make an online order then create an account, sign in and personalize the product if you choose to. Add the product to the cart and then proceed to check out and make the payment.If you wish to place a bulk order then either write a mail to us at sandeepbansal174@gmail.com, orr give a call to us at +91-8178152173.
You can also fill the enquiry form on the website and our team will contact you.

3) What are the delivery charges?
This is mentioned when you are making the payment.

4) How to get a faster delivery?
If you want to get a faster delivery in case of emergency then get connected to our sales team. We would make a faster delivery happen for you for which extra charges would be applicable. The charges would be as per express delivery charges.

5) Which are the modes of payment?
Debit/cerdit card/paytm/google pay/cash deposit in our bank account.


6) What is the durability of the material and the product?
Our treasured clientele testimonials speak volumes about our products’ long lasting durability and excellent material quality. With fantabulous durability and quality our products offer utmost customer satisfaction.

7) Can I provide my material for printing?
No, the raw material used would be ours only.

8) How much text can I get filled on a product?
The extent of text that can be printed on the products depends on the product type with the font style and size that you choose. 

9) How long does it take to deliver my order?
Standard Delivery time is 3-10 working days, this includes the production time and courier shipment time. It can vary depending on your location.
Outside India: Please contact us know your shipment time.
Tracking details will be emailed, and the delivery status can be checked on courier company’s website.

10) Can you provide some creative idea for my product?
Certainly our creative team can assist you in the following way: - Our team can suggest you with the File Type of your artwork. - The team can also suggest the design as per your event or the purpose verbally. - You can also be guided with the type of printing to opt for. - But to bring to your notice that if you opt to see a sample of the design on your product or otherwise then you would be charged accordingly. As samples are chargeable