What do you mean by retail orders?
Orders which are worth less than INR 10,000 we put them in the retail categeory.
How do we order in retail?
We do not have any contact team to for retail orders.You can send the selected product image by mail and the matter to printed /engraved on it.You shall receive a reply by mail with regards to the availability,cost and time required.Once satisfied you can send us the purchase order.Once we receive the 50% advance payment and the purchase order,we shall proceed with the order.
How do we make the payment?
We shall require 50% payment in advance & the balance 50% against delivery.The payment can be made online/cheque/cash.Our executive will be not be able to come to collect the advance payment.You will have to make the arrangments.At the time time of delivery our executive will collect the balance 50% payment.
Can we see the sample?
We do not have a marketing team to show the samples for retail orders.If required,the client can come to our office to see the samples.Only the delivery can be done after the order is complete.The delivery charges are extra.
What about the Quality of the product?
We always ensure that only good quality products are provided to our clients.Our products are widely accepted by multinational companies in India & abroad.If our clients require,they are welcome to our office to check the samples before placing their order.
What format and resolution should my artwork be?
Once your payment has been made,you will need to send the softcopy of your artwork design (size/fonts,placement ,etc as required on the selected product). These should be emailed at time of order as a 300dpi image file. We can work with most resolutions / formats, but a 300dpi JPG or Corel file/EPS file (preferably vectorised) image is best. Please note: there may be some restrictions to the possibility of a logo's engraving. For example gradients cannot be engraved.
Will The Corporate Gifts Company provide a proof?
We ensure you are happy with our 'interpretation' of your matter by sending you a proof for your approval. This is usually sent by email, and then must be signed off by you before we commence with any engraving/printing or branding on your corporate gift.
What fonts can I specify for a 'text' engraving?
We have a range of fonts for use when engraving 'text only' messages. You specify which commonly used font you wish to engrave in.
What is the maximum branding area?
Obviously this depends on the item and available space .
Can I have individual names or messages engraved on my gifts?
Yes you can, engraved individual names / details on items (such as awards) .
(Contact us if this is required).
The delivery will take 3-10 days depending upon the availability of the product and location to be couriered.You can write in the mail if it is urgent.We can check our stocks and reply.